Towergate Mardon's spirited example of customer retention
21st January 2009
Towergate Mardon has recently illustrated another great example
of customer retention through the renewal of Spirit Yachts Ltd, a
boat building operation.
Commercial Marine Director David Brett was originally approached by
the then newly formed Spirit Yachts Limited in 1994 whilst with his
previous employers.
Several years on the business, now fully established and
thriving, has remained with David and this is a great example of
the value of building long-term client relationships. When asked
why the client had stayed with him and Towergate Mardon David
said:
"I put it down to continuing first-class and professional
service and complete management of the client's Insurance
portfolio. We are pleased to be associated with Spirit Yachts Ltd
who this year has been awarded the Queens Award to Industry".
One of the exclusive Yachts they build was used in the James Bond
movie Casino Royale with the insurance cover provided by Towergate
Mardon.
