Ownerships Ltd
3 June 2010
When the team at Towergate Mardon heard that one of their
largest craft fleet schemes, Ownerships Ltd was in financial
difficulty; they acted with speed and efficiency to ensure this
substantial tranche of business was not lost.
Ownerships Ltd, essentially a timeshare scheme for narrow boats,
insured 105 boats with Towergate Mardon under a designated
scheme.
When Mardon's were informed that all was not well, the team in
Shrewsbury launched into action over the bank holiday weekend, and
attempted to make immediate contact with the various syndicates via
the Ownerships Ltd customer forum - the only way of getting in
touch with these individual customers.
They committed to members that they would maintain cover and
encouraged the syndicates to call in to arrange cover on an
individual basis. The response was fantastic, with 104 of the 105
craft moving onto cover in their own right within a few days, with
all documents issued and payments received.
Nigel Mills, Managing Director of Towergate Mardon praised the
work of his team and stated 'They worked tirelessly to ensure we
did not lose this business and acted professionally, provided
customers with reassurance at a time that was extremely stressful
for them. It is an excellent success story for our business, and we
have received numerous notes of thanks from the relieved
policyholders.'